IT Support

Responsibilities include:

Provide support to Oregon Coast Bank employees in multiple locations on a variety of technical issues involving software, desktop/laptop/server hardware, mobile devices, and network devices.


  • Assisting with tasks and projects related to OCB’s computer network
  • Effectively communicating technology issues with IT department staff, other bank staff, and vendors
  • Facilitating third party audits/examinations and remediating any identified weaknesses.
  • Monitoring, configuring, reporting of endpoint protection software
  • Managing and resolving the queue of IT help desk tickets submitted by OCB employees
  • Understanding and assisting employees with the use of core banking products
  • Installing, upgrading, and repairing software on various banking systems
  • Deploying new workstations and other devices
  • Maintaining inventory of IT assets
  • Creating and maintaining documentation of the IT environment
  • Working to streamline existing practices using automation
  • Traveling to branches to assist with IT-related tasks
  • Creatively leveraging IT solutions to improve bank efficiency



  • Solid communications skills and the ability to work well with non-technical employees
  • Familiarity with a Windows environment
  • Must be a motivated self-starter with the ability to work in an organized, security-conscious, manner
  • Must have a valid driver’s license and be able to travel to other locations
  • Must be able to lift and move standard IT equipment



  • Experience troubleshooting application, software, and hardware issues
  • Basic networking knowledge including, but not limited to, subnetting, routing, and firewall administration
  • Experience working with a VMware environment
  • Experience working with Active Directory and related tools

Due to the inclement weather, our Tillamook branch remains closed. We will continue to monitor road conditions in the area.