In these unique times of COVID-19 we are taking the following steps to ensure the safety and health of our employees and customers:

  • We have installed germ shields at all Teller windows and New Accounts desks.
  • Employees wear a face mask or face shield while assisting customers and when they cannot social distance.
  • We are sanitizing frequently used areas and common areas every 1 to 2 hours, including the outdoor ATMs.
  • Employees who handle cash will be washing hands and/or using hand sanitizer frequently throughout the workday.
  • We will not be providing coffee, candy or cookies at this time since their presence may increase the spreading of germs.
  • Hand sanitizer is available at different spaces in our lobbies for everyone to use.
  • Any employee experiencing symptoms of illness is staying at home.
  • Restrooms are available for hand washing for employees and customers

 

We strongly encourage all customers to utilize electronic banking, mobile banking and the ATM as much as possible.  We also encourage people to use the drive up window when possible.

 

When in the bank we respectfully request that you please adhere to the following precautions as well:

 

  • Follow the Governor mandate to wear a face mask or face shield while in our lobbies unless you qualify under one of the exemptions.
  • Allow a distance of 6 feet between people while waiting for someone to help you.
  • While at a teller window or at a new accounts desk please maintain as much distance as may allow you to complete your transaction, but provides some social distancing.
  • Wash hands or use sanitizer if you need to
  • If you are exhibiting signs of sickness, we kindly ask that you utilize mobile banking, electronic banking or the ATM or call and speak with someone on the phone for assistance

 

Thank you for your understanding and patience in these strained times.  Together as a community, we can work our way through this and move forward.

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ALERT: We have become aware of an increasing number of fraud attempts in our communities. Oregon Coast Bank will never contact you to ask for security codes, your user IDs, or your password. Fraudsters calling and claiming to be from your financial institution may ask for your username, password, two-factor authentication code or other personal information to gain access to your online banking. If you receive a call or text from someone claiming to be from your Oregon Coast Bank requesting this information, stop communicating and report it immediately to Oregon Coast Bank.