Customer Service

We are looking for organized and motivated individual to join our team in our Lincoln City branch. This is a full time position with medical, vision and dental benefits, paid vacation and paid sick time. Oregon Coast Bank offers an ESOP & 401K plan with an Employer match. Oregon Coast Bank is an Equal Opportunity Employer.

Job Duties include, but are not limited to:

  • Promote and maintain positive relations with all contacts, customers and potential customers.
  • Comply with all department and company policies and procedures.
  • Contribute to the fulfillment of company objectives and goals.
  • Perform as a team member in allocating and coordinating the work flow.
  • May be asked to train new employees and answer co-worker questions.
  • Will be involved in receiving, verifying, and distributing cash. Must be accurate with counting, balancing and documenting numbers, etc.
  • May be asked to open new accounts, close accounts, update accounts, issue debit cards, assist customers with account issues and will admit customers to safe deposit boxes.
  • May operates a teller’s window to serve the bank’s customers by:
  • Accepting retail and/or commercial deposits, verifying cash an endorsements and giving customers their receipts.
  • Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
  • Accepting savings deposits and withdrawals, verifying signatures.
  • Providing additional customer services including Cashier’s Checks, Personal Money Orders, Savings Bonds, Gift Cards and Travelers Cards, Stop Payments, and Holds.
  • Balances cash daily.
  • Accepting payments for all loans.
  • May be responsible for bank opening/closing.
  • Open and close vault.
  • Promote positive relations with co-workers and supervisors. Keep an open mind and positive attitude.
  • Promotes the bank’s products and services; consistently cross-sells bank products at every opportunity.
  • Makes concentrated effort to solve customer problems.
  • Follows teller over/short policy.
  • Position may require sitting and or standing for extended periods of time depending on if they are helping numerous customers in a window or dealing with new accounts or other duties at a desk.
  • Be familiar with the employee handbook and will be held accountable to the standards of conduct and expectations detailed therein.
  • All other duties as assigned.

An ideal candidate has the following capabilities:

  • Excellent communications and customer service skills
  • Strong attention to detail and a mind for numbers
  • Proficiency on computers and with Word and Excel
  • Ability to multitask and prioritize
  • Can negotiate with customers