Reg E Disclosure
If you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt, we must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
(1) Tell us your name and account number.
(2) Describe the preauthorized automatic payment or deposit you are unsure about, and explain as clearly as you can why you need more information.
(3) Tell us the dollar amount of the suspected error.
(4) Tell us the date on which it occurred.
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will recredit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.
for lost or stolen ATM/check cards call 1-800-554-8969.
Please examine immediately and report if incorrect. If no reply is received within 30 days the account will be considered correct.
In case of Errors or Questions About Your Electronic Transfers
Call us at 541-265-9000
Write us at P.O.Box 2280, Newport, OR 97365
EMAIL us at firstname.lastname@example.org
as soon as you can